Difference between revisions of "Switchboard (App Store)"

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(Details the deprecation of Switchboard and replacement by App Shack and Self Service)
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{{internal software}}
 
{{internal software}}
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{{Infobox software
[[File:Switchboard_App_Store.png|thumb|90px|Switchboard app icon (5.2 or earlier)]]
 
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| name = Switchboard
[[File:Switchboard_icon_ios7.png|thumb|90px|Switchboard app icon (6.0 or later)]]
 
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| title = Switchboard
'''Switchboard''' (note the lowercase "b") functions as an internal App Store for Apple employees only. The icon looks similar to the App Store's but has an "S" instead of an "A" and is green instead of blue. Inside there are a variety of applications, some for retail store use, some for service centers, some for corporate employees. Those one gets access to vary depending upon one's [[AppleConnect (SSO)|AppleConnect]] permissions.
 
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| logo = [[File:Switchboard_icon_ios7.png|118px]]
 
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| collapsible =
== Gallery ==
 
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| author = Apple Inc.
<gallery widths="125px" heights="125px" perrow="5">
 
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| developer = Apple Inc.
File:Apple_Connect_iOS_05.png|Switchboard 4.1.1 main menu
 
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| released =
File:Switchboard_6.0_Interface.png|Switchboard 6.0 main menu
 
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| discontinued =
File:sb_7_settings.png|Switchboard 6.0.1 settings menu
 
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| latest release version = 8.4.6<br/><small>(last version ever to be released)</small>
File:Apple_Connect_iOS_01.png|Switchboard 2.6 password login screen
 
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| latest release date =
File:Switchboard_6.0.png|Switchboard 6.0 password login screen
 
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| latest preview version =
File:Apple_Connect_iOS_04.png|Switchboard 5.2 pattern login screen
 
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| latest preview date =
File:sb_7_pass_login.png|Switchboard 6.0.1 password login screen
 
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| programming language =
File:Switchboard_iOS7_pattern_login.jpeg|Switchboard 6.0.1 pattern login screen
 
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| operating system = [[wikipedia:iOS|iOS]]
File:sb_gesture_err.png|Common Apple IDs cannot login using their pattern
 
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| platform =
File:sb_connect_err.png|Switchboard cannot load its content
 
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| size =
File:switchboard_usg.png|Switchboard usage info
 
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| language = [[wikipedia:English language|English]]
File:switchboard_prov.png|Switchboard provisioning profile
 
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| status =
File:Switchboard_apps.png|Switchboard apps
 
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| genre =
</gallery>
 
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| license = [[wikipedia:Proprietary software|Closed source]]
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| website =
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}}
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'''Switchboard''', not to be confused with [[SwitchBoard.app|SwitchBoard]], was an internal app that functioned as an app store for Apple employees, allowing them to download and update other internal apps all in one place. Switchboard's icon is very reminiscent of the official [[App Store]] icon, except it is green and has an "S" instead of an "A". Inside Switchboard, there are a variety of apps available for download, including [[Concierge]], [[Apple Employee Directory|Directory]], [[Radar]], and [[UniBox]], just to name a few. The apps available for download within Switchboard may vary from employee to employee depending upon one's [[AppleConnect (SSO)|AppleConnect]] permissions. Enrollment is done through various different websites. To begin enrollment, employees would visit [https://sb.apple.com sb.apple.com]. After signing in with their AppleConnect credentials, they would be redirected [http://sb.apple.com/SBCore/CORPEnroll here] to finish enrollment and install all the necessary MDM profiles on their device. After launching the app, Switchboard checks to see if you're running the latest version. If you're using an outdated version, Switchboard will not load its content and will ask you to update the app. Switchboard began to be phased out with the release of iOS 13, and was partially replaced by a more modern alternative called [[App Shack]], which was originally thought to serve as an eventual replacement. However, on January 29, 2021, Apple shut down Switchboard, making 8.4.6 the last version to ever be released. [[Self Service]], which Apple has used for a number of years, was chosen as the official Switchboard replacement.
   
 
== Version History ==
 
== Version History ==
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* 6.3.2
 
* 6.3.2
 
* 7.0
 
* 7.0
* 7.1 (latest version for iOS 7+ devices)
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* 7.1 (introduces support for iOS 7 and up)
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* 8.0.8
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* 8.2
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* 8.4.6 (last version ever to be released)
   
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== Screenshots ==
 
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<gallery>
When Switchboard is launched, it checks if you're running the latest version. If you're using a deprecated version, Switchboard will not load its content and it will ask you to update.
 
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File:Switchboard_App_Store.png|thumb|90px|Switchboard Icon (iOS 5.2 and earlier)
 
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File:Apple_Connect_iOS_01.png|Switchboard 2.6 Login Screen (Credentials)
== Links ==
 
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File:Apple_Connect_iOS_04.png|Switchboard 5.2 Login Screen (Pattern)
[http://sb.apple.com/ Install Switchboard] (requires AppleConnect account)
 
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File:Apple_Connect_iOS_05.png|Switchboard 4.1.1 Settings Menu
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File:sb_7_pass_login.png|Switchboard 6.0.1 Login Screen (Credentials)
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File:Switchboard_iOS7_pattern_login.jpeg|Switchboard 6.0.1 Login Screen (Pattern)
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File:sb_7_settings.png|Switchboard 6.0.1 Settings Menu
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File:Switchboard_6.0_Interface.png|Switchboard 6.0 Main Menu
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File:switchboard_prov.png|Switchboard Provisioning Profile
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File:switchboard_usg.png|Switchboard Usage Info
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File:sb_connect_err.png|"Cannot Connect To Switchboard" Error
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File:sb_gesture_err.png|Unauthorized Apple ID Error
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File:Switchboard_apps.png|Switchboard Apps
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</gallery>
   
 
== See Also ==
 
== See Also ==
* [[SwitchBoard.app]] (with an uppercase "B")
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* [[SwitchBoard.app|SwitchBoard]]
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* [[App Store]]
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* [[Concierge]]
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* [[Apple Employee Directory|Directory]]
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* [[Radar]]
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* [[UniBox]]
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* [[AppleConnect (SSO)]]
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* [[App Shack]]
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* [[Self Service]]
   
 
[[Category:Apple Internal Apps]]
 
[[Category:Apple Internal Apps]]

Revision as of 21:36, 1 February 2021

This article discusses software internally used by Apple.

Acquiring a copy without Apple's consent is illegal and may result in being scammed.
Engaging in illegal activity is not condoned. This information is provided for educational purposes only.

Switchboard
Switchboard icon ios7.png
Original author(s) Apple Inc.
Developer(s) Apple Inc.
Stable release 8.4.6
(last version ever to be released)
Operating system iOS
Available in English
License Closed source

Switchboard, not to be confused with SwitchBoard, was an internal app that functioned as an app store for Apple employees, allowing them to download and update other internal apps all in one place. Switchboard's icon is very reminiscent of the official App Store icon, except it is green and has an "S" instead of an "A". Inside Switchboard, there are a variety of apps available for download, including Concierge, Directory, Radar, and UniBox, just to name a few. The apps available for download within Switchboard may vary from employee to employee depending upon one's AppleConnect permissions. Enrollment is done through various different websites. To begin enrollment, employees would visit sb.apple.com. After signing in with their AppleConnect credentials, they would be redirected here to finish enrollment and install all the necessary MDM profiles on their device. After launching the app, Switchboard checks to see if you're running the latest version. If you're using an outdated version, Switchboard will not load its content and will ask you to update the app. Switchboard began to be phased out with the release of iOS 13, and was partially replaced by a more modern alternative called App Shack, which was originally thought to serve as an eventual replacement. However, on January 29, 2021, Apple shut down Switchboard, making 8.4.6 the last version to ever be released. Self Service, which Apple has used for a number of years, was chosen as the official Switchboard replacement.

Version History

This list is incomplete.

  • 2.4 (presumed to exist)
  • 2.6
  • 3.0 (presumed to exist, mentioned in 2.6)
  • 3.1
  • 4.1.1
  • 4.2
  • 4.3.1
  • 5.1
  • 5.1.1
  • 5.2 (latest version for devices running iOS 5.0 - iOS 6.1.4)
  • 6.0
  • 6.0.1
  • 6.0.2
  • 6.3.2
  • 7.0
  • 7.1 (introduces support for iOS 7 and up)
  • 8.0.8
  • 8.2
  • 8.4.6 (last version ever to be released)

Screenshots

See Also