|
The iPhone Wiki is no longer updated. Visit this article on The Apple Wiki for current information. |
Difference between revisions of "ILog"
(Starting out here- if any ex Apple employees can provide more information I'd be forever grateful ;-)) |
|||
| Line 1: | Line 1: | ||
[[Image:Apple-ilog.jpg|iLog software used by AppleCare support staff.|250px|thumb|right]] |
[[Image:Apple-ilog.jpg|iLog software used by AppleCare support staff.|250px|thumb|right]] |
||
| − | iLog is the support system used by [[AppleCare]] support staff. It allows AppleCare staff to view important information about your device, such as it's IMEI, Carrier, and |
+ | iLog is the support system used by [[AppleCare]] support staff. It allows AppleCare staff to view important information about your device, such as it's IMEI, Carrier, and network lock status. |
| + | AppleCare representatives can also opt to network unlock 'any' (including AT&T locked devices) iPhone by clicking on the padlock next to the 'Wireless #' field from inside iLog. |
||
Revision as of 04:46, 19 November 2010
iLog is the support system used by AppleCare support staff. It allows AppleCare staff to view important information about your device, such as it's IMEI, Carrier, and network lock status. AppleCare representatives can also opt to network unlock 'any' (including AT&T locked devices) iPhone by clicking on the padlock next to the 'Wireless #' field from inside iLog.
