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ILog

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Revision as of 04:55, 16 November 2010 by Beau (talk | contribs) (Starting out here- if any ex Apple employees can provide more information I'd be forever grateful ;-))
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iLog software used by AppleCare support staff.

iLog is the support system used by AppleCare support staff. It allows AppleCare staff to view important information about your device, such as it's IMEI, Carrier, and unlock status. AppleCare representatives can also opt to unlock 'any' (including AT&T locked devices) iPhone by clicking on the padlock next to the 'Wireless #' field.

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