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IOS Diagnostics (Internal App)

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Revision as of 09:55, 31 January 2014 by J. J. (talk | contribs)
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Summary

iOS Diagnostics is an Apple internal application. It is the iOS equivalent of an internal Apple OS X application named "Behavior Scan", used at the Genius Bar to detect and test different aspects of the device. The iOS version was added so that users could be better helped over the phone instead of making them come in to an Apple Store for support.

The app generates a ticket number to be entered in the customer's device running /Applications/iOS Diagnostics.app, and the diagnostic data is sent over the air to the genius' device.

See Also

/Applications/iOS Diagnostics.app

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