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iTunes Errors
Most of the errors can be found here
Here is a list of iTunes errors that could appear during a restore or a USB connection via iTunes:
Contents
- 1 Errors -9815
- 2 Errors -9814
- 3 Errors -9800
- 4 Error -50
- 5 Error -35
- 6 Error 1
- 7 Error 2
- 8 Error 6
- 9 Error 13
- 10 Error 14
- 11 Error 17
- 12 Error 23
- 13 Error 26
- 14 Error 29
- 15 Error 37
- 16 Error 1004
- 17 Error 1013
- 18 Error 1015
- 19 Error 1413
- 20 Error 1415
- 21 Error 1417
- 22 Error 1418
- 23 Error 1428
- 24 Error 1600
- 25 Error 1602
- 26 Error 1603
- 27 Error 1604
- 28 Error 1611
- 29 Error 1619
- 30 Error 1644
- 31 Error 2002
- 32 Error 3XXX
- 33 0xE800003D
- 34 0xE800006B
- 35 0xE8000065
- 36 This device isn't eligible for the request build
Errors -9815
Set exact date, restart computer. See also Apple's KB article.
Errors -9814
Set exact date, restart computer. See also Apple's KB article.
Errors -9800
Set exact date, restart computer. See also Apple's KB article.
Error -50
Delete Storm Vedio, QuickTime, iTunes, then reinstall iTunes. See also Apple's KB article.
Error -35
See Apple's KB article.
Error 1
Unable to downgrade. Try changing the USB port (the back one of chassis is better) and restart computer.
The installed version of iTunes may also be too old. Update iTunes.
Error 2
Sn0wbreeze 1.6 Custom Firmware has a ASR patch problem. Use sn0wbreeze 1.7 or PwnageTool. Device isn't bootable.
Error 6
Not enter the downgrading mode, change USB port (the back one of chassis is better) and restart computer.
Error 13
Occurs when you want to install a beta firmware with iTunes for Windows (actively blocked by Apple; beta users are developers and therefore must have a Mac).
USB Problem. Check the USB connection and try other direct ports or maybe the USB cable is an older one. Device isn't bootable.
Error 14
Custom Firmware update fail (PwnageTool). You have to restore the device with a custom firmware. Update to a custom firmware isn't working. Device isn't bootable. 2
USB Problem. Check the USB connection and try other direct ports or maybe the USB cable is an older one. Device isn't bootable.
Error 17
Custom Firmware update fail (sn0wbreeze). You have to restore the device with a custom firmware. Update to a custom firmware isn't working. 2
Error 23
?
Error 26
False version of the NOR flash firmware. Use the correct sn0wbreeze version.
Error 29
See Apple discussions thread about this problem.
Error 37
iPod touch 2G LLB patched with the 0x24000 Segment Overflow was used on an iPhone 3GS custom firmware. Known on damaged bundles from unofficial PwnageTool distributions or bundles.
Error 1004
This is believed to be caused by an edited hosts file. 1
Error 1013
Restart computer; change computer; reinstall system, if iPhone is always in restoring mode: XP users can jump from restoring mode with ibus; MAC users can use iNdependence. (usually on the iPhone with 1.0.2 firmware downgraded from 1.1.1)
Error 1015
Restart computer; change computer; reinstall system, if iPhone is always in restoring mode: XP users can jump from restoring mode with ibus; MAC users can use iNdependence. (usually on the iPhone with 1.1.1 firmware downgraded from 1.1.2) Baseband firmware on the IPSW is higher than the baseband firmware on the iPad/iPhone. 1
Error 1413
Restart computer; change USB port; reinstall system. See also Apple's KB article.
Error 1415
Restart computer; change USB port; reinstall system.
Error 1417
Restart computer; change USB port; reinstall system.
Error 1418
Restart computer; change USB port; reinstall system.
Error 1428
Restart computer; change USB port; reinstall system. (downgrade from www.iphonebus.com)
Error 1600
Custom firmware can't be restored on a device with DFU Mode. Use the Recovery Mode.
Error 1602
Restart computer; change computer; reinstall system.
Error 1603
False kernelcache patch. Known on damaged bundles from unofficial PwnageTool distributions or bundles. See also Apple KB article
Error 1604
Device was not pwned (signature checks were not blocked). Custom firmware can't be restored.
Error 1611
iTunes tried to enter the Restore Mode, but the device turned back to the Recovery Mode.
Error 1619
iTunes is too old and couldn't read the iPhone in Recovery or DFU Mode. Please update iTunes and try it again.
Error 1644
IPSW was moved during prepare with iTunes. Try it again and don't move the IPSW.
Error 2002
iTunes can't connect because another program is using it. For example during blackra1n jailbreak/reboot etc.
Error 3XXX
iTunes can't connect to gs.apple.com. Maybe Port 80 and Port 443 is blocked. Open it on your router.
Error 3002
Update to an older firmware isn't working, because Apple is no longer handing out SHSHs for the device/firmware combination.
Error 3004
No internet connection during the firmware restore.
0xE800003D
False permissions in the Carrier Bundle folder. Restore, update or fix the permissions from the carrier bundle to update the carrier settings via iTunes.
0xE800006B
Device was suddenly unplugged. iTunes couldn't connect with the device. Try it again.
0xE8000065
sn0wbreeze custom cirmware error on USB connection. Unplug the device, reboot it, and plug it in again.
This device isn't eligible for the request build
Apple doesn't sign the firmware anymore. See SHSH.
1 Use iRecovery or redsn0w Lite and enter "setenv auto-boot true", "saveenv", "reboot" to boot.
2 Device isn't bootable, but a custom firmware can be restored if it has a jailbreak and the requirements.
